Contact

If issues arise, please e-mail our Customer Experience Ambassador who’ll do everything possible to sort the issue out.

Include sufficient detail to give us a clue though please.

158 thoughts on “Contact

  1. We need t-shirts !

    1. Programming this The Interweb Site to facilitate the opportunity to procure ‘T-Shirts’ takes yonks; but, in the fullness of time, may happen.

      1. I was thinking about this the other day, what I good idea it would be. Could you look into flame retardent long sleeve versions to wear under PSU overalls??

        1. Getting the flame retardant clothing would be easy enough; but getting flame retardant inks/vinyls might be a little cost prohibitive.

  2. Hello Mr Lodge

    31 Jan I pre ordered a couple of pride pins from you. Sad to say they have not turned up yet. Could you task an elite detective (the more attractive the better) to investigate please.

    Pay pal Unique Transaction ID 71680039XJ747005S

    Thank you

    Kevan Lomas

    1. Dear Valued Customer,

      We note your comment; and can assure you that we’d like to reassure you that you’re reassured.

      We’ve also sorted out appropriate replacements.

      The Social Media Ambassador

      1. Many thankfulnessess for sorting this.

  3. Hello I have just received my order from you however I have been sent the red and blue Union Jack pin badge instead of the Pride one I ordered! Please can you advise how this can be rectified! 🙂 Many thanks!

    1. Dear Valued Customer,

      Your issue has been resolved; and our Procurement and Distribution Ambassador has been suitably admonished for their schoolchild error.

  4. i’m a retired Met detective living on a modest 2/3 salary pension fixed income (plus of course my generously over inflated lump sum – in spite of the governments best efforts to fleece me in a similar way that I used to bash the overtime at CCC)

    Do you offer a discount off full priced merchandise to pensioners ?

    1. If you become a ‘Bullshire SPOC’ you might be surprised.

  5. Hi, I ordered a Bullshire hoody on the 07/4/15 Order #318, but I still haven’t recieved it, can you give me an idea of time scales please.

    1. Our ‘Clothing Procurement Ambassador’ is well on the case; with the printy people printing them as we speak. Dispatch will occur within the next few days.

      1. Its now a week later, can you let me know how long I will have to wait please?

        1. Good Afternoon,

          Our ‘Customer Experience Ambassador’ will have sent you an electronic mail; as it appears something’s gone a little wrong.

  6. Do you have any or are there any plans to produce an NPAS (Air Support) pin badge or items please?

    1. We might create some, realise how effective they are, then disband them.

      Alternatively, we might just create some. We’ll have a think.

  7. Dear Sir
    Re: Order #409
    I purchased a t-shirt on 8th April with paypal. Can you provide a delivery date ? Thanks in advance.

    1. It’s in the post as we speak/type.

  8. Re order #917. Any idea as to delivery date please.

    Kind regards
    Chris

    1. The pre-ordered items are well in production with our Partner Agency. Their ETA is around mid-late May 2015.

  9. Hi.
    I recently purchased two of your lovely drinking vessels. One grumpy police woman and one TJF. You appear to have sent the order twice. Would you like me to post the duplicates back?
    Regards
    Jason Bevan
    you can phone me on 07958 294194 to discuss.

    1. Share the love. We’ve clearly made an error.

  10. Hi

    Order number 1059

    I order one your pins any idea on a delivery date

    1. The beautiful Bullwings will arrive with us within the next 7-10 days and, as soon as they’re here, they’ll be marvelled then sent out as soon as possible.

  11. Morning! I noticed the Sergeant’s epaulette drinking vessel on Facebook but when I’ve had a look through the shop I can’t seem to find it. This may be because I am not an elite detective sergeant and just a bog standard sergeant. Are you able to advise me?

    1. Choose to procure a ‘Bog Standard Drinking Vessel’ then choose your rank… https://www.bullshireshop.co.uk/product/bog-standard-original-drinking-vessel-personalised/

  12. Hpw about a ‘Minion Mug’ for all of us who aren’t specials or rank, just plods? 🙂

    1. Should you choose to procure a ‘Bog Standard’ vessel you could always enter a ‘Special Request’ for tweaking?

      1. As long as it doesn’t involve twerking…! I shall consider once payday approaches. Far too poor on minion wages at the end of the month!

  13. Hi ordered a pin badge order no 933 in April it’s not arrived yet any idea on delivery
    thanks

    1. Evening,

      The Hearts of Yellow Metal are in production still; and will be dispatched as soon as possible.

  14. How about some ‘Civvie’ (Police Staff) related stuff? Sure you’ll get a lot of takers!

    1. Let’s hear some suggestions!

  15. Hi I have been trying to order a lunch bag but it won’t add to cart.

    Thanks

    Jan

    1. It appears to be working for us… Odd…

  16. Order #4052
    I have ordered a bull hip pin badge. However for some reason my postcode is showing different it should read DN18 not DB18 and mobile phone should be 07841 not 07941 apologies if it causes any problems many thanks

    1. The Royal Mails should manage. Possibly. Maybe.

  17. Good afternoon, I ordered my old man a gift on 13/6/15 for Father’s Day, a retired police man “drinking vessel”. Just wondered when I’m likely to receive this? Order no #4040

    1. Should be over the next few days as long as The Royal Mails do their job properly…

  18. Hi,
    Is it possible to buy 3 of the undercover cop lanyards for our secret office that doesn’t exist?
    Thanks

    1. Of course – If you choose to procure ‘ALL THREE LANYARDS’ [https://www.bullshireshop.co.uk/product/three-yes-three-bullshire-lanyards/] and add an ‘Order Note’ with your request we will oblige with ease.

  19. Hi, do you know when the lucky dips will be sent out cheers

    1. We’re just waiting for something potentially motivational to include in the ‘Lucky Dips’ – They’ll be sent out from 25/06/2015.

  20. Hi, are you able to tell me when the lucky dips will be sent out cheers

    1. We’re just waiting for something potentially motivational to include in the ‘Lucky Dips’ – They’ll be sent out from 25/06/2015.

  21. hi, I orderd a TJF t-shirt on the 11/6/15, just wondering when I’m likely to receive this order
    thanks

    1. It’ll sent out on Monday coming. We thank you for your patience…

      1. Still no T-shirt, any update as to when and if the tshirt was sent out.
        thanks

        1. They’ve all been sent out – The Royal Mails have been particularly poor of late. We’ll sort another out.

  22. Hi, I’m looking at ordering some women’s t-shirts and although I appreciate you’ve got sizes 8 – 16 along side your S – XL some measurements in inches might also be helpful as sometimes it can be hard to estimate ones shirt potatoes and they can fall between sizes. Sadly mine are not big enough to have assisted my promotion to elite detective so my detecting skills aren’t good enough to find anything about your returns policy. If I order two sizes, can I return one (if I don’t stretch it that is) Thanks

    1. Afternoon, despite extensive research we can’t find the measurements. However, if you were to order two one could be returned and you’d be refunded.

  23. I still haven’t received the t-shirt I ordered on the 11th of July, any word as to when of if its been sent ?

  24. When will you be doing some ‘Elite secret squirrel’ type stuff?

    1. Soon… If you have some ideas, e-mail us? [email protected]

  25. Hello!
    Any chance that you will be doing any TSG (thick and stupid group) products please? Tah 🙂

    1. It’s a distinct possibility…

  26. I added a shirt to my cart, but unable to add your “STARBULLS COFFEE” mug into my cart. but I am unable to do it.

    Please advise,

    1. Stand by, an investigation will ensue.

    2. The investigation, which took 1 minute to carry out, has concluded that there are no apparent issues.

  27. Good Morning

    My eldest daughter is following in my (her fathers) footsteps and joining BTP (I was in the Met and Bedfordshire until retirement 3 years ago) in August. I would wish to purchase for her a “Bullshire Police” lunch Box. Unfortunately we will not know her collar number until 28th August.

    Please advise SOP for obtaining.

    Signed a lowly Bog Standard Response Officer – RETIRED

    1. We’ve sent you an electronic mail. Are you one of The Stone Roses?

      1. Well my nickname at one point was Monkey.

        If I was in the stone roses, I would buy Chief Constable Mason Lodge out of his position (he likes Big Sums of money) . Then I would ensure that my music was blasted out on the PR and main channel.

        Back to reality I woz a lowly bog standard response officer now RETIRED enjoying that Gold Plated Pension that I paid 11% YES 11% of my salary every month

  28. What about black operational wicking polo shirts? With the word police and collar numbers on the arms with straight thin blue line badge on chest?
    Would have to be better than the ones issued in my force?

    1. It’s a possibility. However, because we can’t readily establish the identity of ‘Customers’ we’d rather not be in the game of supplying ‘POLICE’ stuff. We’re satirical, not daft.

  29. Please sir I ordered a mystery gift but haven’t received it. I really hope that wasn’t the mystery 🙁
    Please email me

    1. The ‘Elite Lucky Dips’ are currently being produced…

  30. Hi

    Any chance of a new bog standard TJF tshirt??

    Ta

    1. Every chance… Stand by…

  31. I’m looking at buying a pulsating blue line mens polo shirt and have just seen that it might be possible to get it with a different colour line? Is there somewhere I can write this when I order/pay? Thanks

  32. Hi,

    I ordered a BSPD original hooded top on 19/07. Just wondered what delivery times would be?

    Many thanks!

    1. As far as we can establish the gorgeous product has been handmade by our Social Media Ambassador and should be winging its way to you as we speak.

  33. Hi I ordered a kids t shirt. Just wondered on a delivery date if possible.

    Thankyou

    1. It was hand crafted today and will be sent out tomorrow.

      1. Thankyou

  34. Where is my order 6740? Placed 27/7, money taken 29/7? No email to say dispatched so not sure if it has or not.

    Please advise.

    1. Everything’s on track. Fear not. We’ve (I’ve) been doing lots of work around the current charity badges; so we (I) apologise for any delay.

  35. The boy’s birthday is coming up and I was looking to order him the children’s dressing up wicking shirt and hi viz but can’t find it.

    I’m im being stupid or are they not on there any more.

    1. They were an absolute nightmare to make; so we’re in the process of redesigning them. Sorry.

      1. No I understand. Please let us know if you release version 2.0 ?

  36. Hi,

    Are you likely to bring back the lunchboxes?

    Thanks!

    1. Soon… 😉

      1. Great, thanks 🙂

  37. Are there any plans to create a ‘bog standard response officer’ drinking vessel??

    Cheers

  38. I just wondered if it was possible to tell me when you’ll have more Elite ARV officer tshirts to order? My boyfriend really fancied one and it’s his birthday a week today. Thanks!

  39. Hi I ordered a “young police” t-shirt for my son 9 days ago fully expecting it to arrive I time for my sons birthday tomorrow. Well it hasn’t arrived!

    1. Morning, It’s been hand crafted and sent out. Fingers crossed The Royal Mails will get it to you today, otherwise that would be sad, annoying and upsetting.

  40. Hello

    Firstly a huge congratulations on the success of your superb Facebook account. As a serving cop of 14 years I’ve literally spent hours laughing at the content.

    I recently took the opportunity to purchase a pin badge in your sale and opted for the
    Tacticoolv3, which I believed to be a black bullshire pin.

    Unfortunately what arrived, much to my shock as a Scotsman, was a bullshire pin displaying the English St Georges Cross!!

    I was wondering if you could possibly send the correct one as I don’t really fancy wearing this English one whilst patrolling some of the local estates full of buffoons looking for any opportunity to hurl abuse in my direction.

    Thanks for the Haribo sweets too incidently. My 4 year old had already eaten them before I had even noticed the red and white cross on my merchandise.

    Regards

    Ross

    1. Thank you for your comment. As discussed, we will rectify our mistake as soon as practicable and, as a gesture of our good will, will send you some more Haribo. Obviously.

  41. 340175685L779171S PayPal
    Order #7696
    3 x Bullpop badges ordered on the 08th Sept

    Any news?

    1. En-route…

  42. Good Evening SMA,

    Ordered my wannabe gangsta hoodie on 11/10/15, receipt no.
    4778-6014-5368-4562, and still awaiting delivery. I always suspected my 80 year old neighbours were theiving buggers but thought best to check with you before knocking on their door with a big red key. 🙂

    1. It should be with you either now or in the next few days…

  43. Dear Finest Sirs of the Bullshire Shops,

    Ref Order 7820

    I chose to precure, by way of pre order, the Twinset of Bullshire Stars in September, however, these have not yet landed on my doorstep, which is now seriously devoid of morale.

    Please could you let me know whats happened?

    I’m very worried a cockwomble may have stolen them

    Many thanks

    Gemma Harman

    1. They’re in Pat’s van as we speak/type. Fear not. Morale will hopefully be restored very shortly. Well, up to a point anyway.

      1. Many thanks, I shall eagerly await Pat in his van.

  44. Hi

    I ordered some girl PCSO pin badges. You have sent me some extras would you like them sending back.

    Thanks

  45. Hi there reference order #10298 I have received my Bullwings pin badge and I’m ruining the police drinking vessel but have yet to receive the Tacticool v3 pinbadge. The order was placed on the 14th November 2015 and I was just wondering what the estimated delivery date is likely to be as I was expecting everything in one package rather than 3. Thanks

    1. We’ll send the Tacticool v3 shortly; it appears we’ve made an error.

  46. reference order #10298 email type for first post correct email address added to this one. Thanks

  47. Hi, I’ve just ordered the Bull Vader/Bull Trooper cuff links but noticed it says it’s a preorder. It does, however, state eta is October 15. Can you confirm if these are now in stock please as they are meant to be a Christmas present.

    Thanks!

    1. It’s highly likely they’ll arrive with us very soon. (And thank you for pointing out we need to change our website!)

  48. Hello…

    Do you have any plans for travel mugs – at my lovely desk job – the joy of not having to go out on patrol! we can only use mugs with the lid on??

    With thanks

    1. As soon as we can find a cost effective supplier of ‘Blanks’ we’ll get them in the shop 🙂

  49. Hi, Can I have an update on this order paid for on 1/12/25 please. I need it for tomorrow!
    Thanks

    1. All sorted…

  50. Hello, just checking about an order I placed, 11630 bullshire tea mug. I bought it for a secret Santa which we’re doing on late shift 23rd December, I placed the order 11th December, what are the odds it will be here in time? Just so I can get a back up mug if this one isn’t here in time.

    Cheers in advance,

    Ryan

    1. Hmm. It’s been made and sent out; and *should* be with you by now. We’ll e-mail you…

      1. Apologies, disregard, arrived. Typical, I message just as it’s due to be delivered!

        Many thanks

        1. Noted.

  51. Hi,

    I ordered the bullshire vader/trooper cuffs links, but you’ve sent me the badges 🙁

    How can I sort this out?

    Cheers

    1. We’ll sort it as soon as practicable, and have sent you an electronic mail.

  52. BSPD, you never cease to exceed expectations. Not only did I receive my pre-order Buzz and Red Key badges yesterday, but I also ordered a personalised ‘elite ARV’ thermal mug for a mate who is too dynamic to remain as bog standard and it was delivered in less than 24hrs.
    Who has Mason got by the short and curlys at Royal Mail?
    Thanks.

  53. Do you have any of the “elite” or tactical bulls hire pins at all?

    1. We’ll have a rummage…

  54. Hi. When are the moral cubes sent out? I started paying at the start of November. The third payment will be taken on 8th Jan and I’ve received one package so far. Are they done at the end of each month and I’m just being inpatient? Cheers guys

    1. We’ve sent you an electronic mail…

  55. Dear Leave a Reply,

    Can I kindly ask if any thought has been had regarding the manufacture and distribution of a 2016 wall hanging office style Bullshire calendar.

    I for one would make a purchase, as the Top Gears chaps haven’t done a good job of it this year and I like what’s left of my pension to resist the temptation of putting up the “foxy hunters” 2016 offering (worth a look) in my little office…..

    Just a thought

    Toodle pip

    1. Good Evening,

      It’s certainly something we’re thinking about.

  56. I have just paid for a travel mug on PAYPAL (retired PC) in the delivery name of HOPKINS….can you add QPM after the name please?

    1. Consider it done…

  57. Hello,
    Any chance of a Collision Investigator travel mug?!!

    1. If you e-mail [email protected] we could discuss… 😉

  58. I am trying to order a retired police officer travel mug for a bog standard pulling the plug next month. I can’t get PayPal to go through. I also can’t link it to my bank card. Help.

    1. We’ve sent you an electronic mail…

  59. Is it possible to ‘colour in’ the traffic hats so they are normal response hats? Thanks

    1. On the travel mugs !!

    2. Easy enough – If you can, add a note to any procurement, e-mail us, or both.

  60. Hi there,I just placed an order with you on your shop site for an £8 keyring and was wondering if you accept card payments over the phone?
    I’m rather antiquated and don’t have Internet banking .
    Thank you
    Jez

    1. We’ve sent you an e-mail…

  61. Are there any plans to produce any Bullshire Nuclear Constabulary pin badges? I’m with the Met but started my time with the CNC

    1. They’re in production as we speak… Sshh…

  62. Do you have a purple pin At all?

    1. We do; but they cannot be purchased…

  63. I’m pretty sure I entered one of your lucky dips however I still haven’t received anything, can you confirm that I did actually go through with the order?

    1. We’ve sent you an electronic mail.

  64. Hi, odd request but can I have a CCTV mug!! I’m a CCTV operator and work alongside the police.

    1. We’re sure we could come up with something suitable. E-mail us at [email protected] to discuss further, if you choose to.

  65. Any chance of a water bottle for the summer weather

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